Accessibility Statement

Our commitment to digital accessibility, ensuring My Wellness Wallet is welcoming, inclusive, and accessible to everyone.

Digital Inclusion

Our Commitment to Accessible Care

At My Wellness Wallet, we believe that emotional, mental, and spiritual wellness support should be dignified, approachable, and available to all. We are dedicated to ensuring digital accessibility for individuals with disabilities, and we continually strive to improve the user experience for everyone who visits our platform.

We are actively working toward full ADA and WCAG 2.1 compliance to remove digital barriers and ensure equal access for all individuals.

Whether you are using assistive technologies such as screen readers, voice recognition software, screen magnifiers, or keyboard-only navigation, our goal is to ensure your experience on My Wellness Wallet is seamless, empowering, and respectful.

Compliance Standards: ADA & WCAG 2.1 AA

We are actively aligning our website with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines, established by the World Wide Web Consortium (W3C), define best practices for making web content accessible to individuals with visual, auditory, cognitive, and physical disabilities.

Measures We Are Taking

To support accessible access across our platform, we continually implement accessibility standards including:

  • ✓ Semantic Structure: Clean semantic HTML5 elements and logical heading hierarchy for screen reader navigation.
  • ✓ Color Contrast & Typography: High-contrast color pairings and legible typography to aid readers with low vision or color sensitivity.
  • ✓ Keyboard Navigation: All links, buttons, modals, and interactive controls are operable via keyboard.
  • ✓ Descriptive Text & Labels: Clear field labels on forms, alternative text for meaningful graphics, and accessible modal dialogs.
  • ✓ Continuous Evaluation: Regular accessibility reviews as new therapists, features, and resources are added.

Need Support or Experiencing a Barrier?

If you need assistance accessing any content on this website, have difficulty with any feature, or require information in an alternative format, our team is here to help you.

Please put “Accessibility” in the subject line of your email so we can address your request promptly.

Our team is happy to assist you directly with questions, Therapy Care Cards, or site navigation.

Feedback & Continuous Improvement

Web accessibility is an ongoing effort. We welcome your feedback, suggestions, and ideas on how we can make My Wellness Wallet more accessible. If you encounter any barriers or have recommendations, please reach out to us by email or phone.

Third-Party Content

While we strive to ensure all content on our site is accessible, some third-party elements (such as embedded payment processors or external booking calendars) may be outside our direct control. We continually urge our third-party partners to uphold the highest accessibility standards.

This Accessibility Statement was last reviewed and updated in October 2026.